Customer Stories

Each of our customers has different challenges, requirements and problems. That is what makes our solutions special: they solve specific and complex tasks. Take a look for yourself.

Our Clients

Rockwell Automation ArcelorMittal Mitsubishi Motors FANUC DACHSER Bizerba Hörmann apetito Fresenius Molecular Health Advanzia Bank Astron Orbium EFTA Court Gouvernement du Grand-Duché de Luxembourg Umweltbundesamt Polizei Hessen Stadt Trier Köln Bonn Airport HIM ASHVINS Klinikum Mutterhaus Vinzenz-Verbund Hildesheim zur Mühlen Gruppe

Projects at a glance

Rockwell Automation Inc. provides industrial automation and digital transformation technologies to a global market, serving customers in over 100 countries. With annual sales of $7.8 billion and about 26,000 employees, Rockwell Automation plays a significant role in the industrial technology sector.

Quality Management System

Together with the Rockwell QMS team we implemented a SharePoint and Power Platform based quality management system for 26,000 employees.

Technologies
  • SharePoint Online
  • Power Platform
  • Power Apps
  • Power Automate
  • SPFx
  • Azure DevOps
Key challenges
  • Migrating documents from different sources into the new system
  • Application lifecycle management: setting up development, test and production environments in Power Platform and SharePoint
  • Audit-compliant QMS process with Power Apps and Power Automate
  • Fast, comprehensive UI to browse and find documents with SharePoint (SPFx)
  • Read confirmation tracking
Key insights
  • Application lifecycle management with Power Platform environments and Azure DevOps pipelines
  • Multiple Power Apps for advanced task and notification management
  • One comprehensive and fast document finder application with SPFx (SharePoint Framework)
  • Fast publishing of thousands of documents
  • Secure document management

ArcelorMittal S.A., based in Luxembourg, is the world's second-largest steel producer, with 78 million metric tonnes of output in 2023. It operates 37 facilities across 15 countries and is vertically integrated, sourcing much of its raw materials internally.

Partner Portal

For ArcelorMittal Hamburg GmbH we had the chance to improve the way they work with their suppliers and partners. Together we developed a SharePoint based portal that connects their purchasers with suppliers and enables them to exchange documents and information securely.

Technologies
  • SharePoint Online
  • React
  • Microsoft Entra ID
  • Power Automate
  • Guest accounts
Key challenges
  • Onboarding process with invitation and a complex custom onboarding form
  • Supplier validation and approval process
  • SharePoint site provisioning for each supplier
  • One personalised dashboard for external and internal users
  • Task management and confirmation tracking
  • Supplier PDF generation
Key insights
  • Custom web form for onboarding built with React
  • Using Microsoft Active Directory guest accounts
  • SharePoint as an extranet
  • Task escalation system for supplier tracking
  • More than 50 onboarded partners with 200 to 300 users

Armacell is a manufacturer and supplier of industrial foams and flexible insulation materials, based in Luxembourg. It has over 3,135 employees and 25 production plants in 19 countries.

Product Lifecycle Management

We had the opportunity to develop an application for Armacell to streamline and enhance their product lifecycle management on a global scale. One key module was the test module, which covers the entire path from ordering sample tests with plant-specific pricing, through sample receipt, to performing one of 60 complex tests by a lab analyst.

Technologies
  • Power Apps
  • Model-driven apps
  • Power BI
  • Dataverse
  • SAP integration
Key challenges
  • Implementation of 60 different laboratory tests
  • Complex form validation and calculation in Power Apps
  • Power BI reporting on an abstract data model
  • Global rollout and security management
  • SAP integration and synchronisation
Key insights
  • One dynamic Power App to build, edit and perform 60 different laboratory tests
  • Model-driven app with custom pages
  • Multi-stage deployment (ALM) with Power Platform
  • Migration of more than 100,000 historical data sets

What our customers say about us

„At ICT, we felt very well advised, and even for complicated processes a customised solution was found. With the Microsoft 365 product package we significantly improved our communication channels and also reduced our IT costs. It was a good decision that we haven't regretted since.“
Marcus Düsi
Marcus Düsi Molecular Health
„ICT ensured a smooth setup and easy handling of all Microsoft 365 applications. The biggest advantage: despite the transition, we were able to continue focusing on our core business.“
Fabian Ulitzka
Fabian Ulitzka Klickkonzept GmbH

Want to know more about our projects?

Ralf Heid
Ralf Heid
Chief Executive Officer
Microsoft 365 & AI Expert
Submit your request now!
Niklas Wilhelm
Niklas Wilhelm
Chief Technology Officer
Power Platform Expert & Developer
Submit your request now!